Privacy Policy

Effective Date: 10/06/2025

At Scarlet Hub, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or shop with us.

1. Information We Collect

We may collect the following personal information:

  • Your name, email address, phone number, and shipping address
  • Payment details (processed securely through third-party gateways)
  • Browsing behavior on our website (via cookies)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you about your purchase or delivery
  • Improve our products, services, and customer experience
  • Send promotional emails or offers (you can opt out anytime)

3. How We Protect Your Information

We use secure encryption and trusted third-party tools to protect your data. Your payment information is handled securely and never stored on our servers.

4. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies in your browser settings, although some features may not work properly.

5. Third-Party Services

We may share limited information with trusted third parties (like payment gateways or delivery partners) strictly for order processing and fulfillment. We do not sell or rent your personal data.

6. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

7. Contact Us

If you have any questions about this policy or how we handle your data, feel free to contact us:

Scarlet Hub
📍 Nairobi, Kenya
📞 +254 723 229 721
📧 info@scarlethub.co.ke

We may update this policy occasionally. Please check this page for the latest version.